Customer Service /Warranty/Orders

Hello, My name is Jim Ward,  I am the designer and creator.
SPEX offers a fine product and a new look in sports jewelry. 
WE OFFER A GREAT PRICE TO ALL CUSTOMERS, 
No gimmicks, No sales, just a very fair price 
to every customer all the time.
SPEX Guarantee All Prices...
Our  product are available in 14kt Gold, and Sterling Silver.
All hand made and hand finished. If you're looking for something special
 call me at .503-364-6818 or email spexmfg@aol.com

SPEX WARRANTY 
                Our products are guaranteed to be free of manufacturing defects for 1 year from date of purchase. 
          If a problem does occur, simply return your piece with your warranty slip for refund, replacement or repairs. No question asked.
Chains are not under warranty.

RETURNS \ EXCHANGE POLICY
              Spex accepts returns/exchanges on jewelry for any reason up to 30 days from date of receiving merchandise.
   Jewelry that is being return for a refund must be return in its original condition.
            Please insure or certify the package for guarantee delivery. Not responsible for lost packages being returned.


PRIVACY  POLICY
We respect your privacy. You have our guarantee that SPEX will never share or sell any of your personal
information with anyone or any company.

Asked Questions

Q. What payment options do you accept? A. We accept credit cards including Visa, MasterCard, You can also mail a checks or money order to: 4868 Somerset Dr. N.E. Salem, OR. 97305 

Q. How long will my order take to deliver? A. Items in stock are usually shipped that business day.- via USPS. May take 5 days to reach your distance. We suggest Priority Mail.  Items not in stock may take up to 7 days before delivery. 
If your item requires sizing, please allow extra delivery time for them.
If at any time you want to know the availability of an item please email or call us. 

Q. Can I get my item any quicker? A. Yes, any in stock item may be shipped express delivery for an additional charge. We suggest Priority Mail. If your in a rush please make sure to contact us to see if the item is in stock.

Q How do I check on the status of my order? A. If at any time you wish to check the status of your order you can email us or call us at   503-364-6818.    
Thank you for taking the time to browse through  sportsexpressionjewelry.com website.